Privacy policy

Who we are

Bezel Market (bezelmarket.com) is an Australian service. We are bound by the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy says what we collect, why, who sees it and how to reach us.

What we collect from members

Your email address, used to sign you in with a one-time code and to write to you about your account.

Your WhatsApp number, asked for once at sign-up. It is used only so that members can contact you on WhatsApp about a watch you post; it is never printed on the site.

Payment details go to Stripe, our payment processor. We never see your full card number; we hold Stripe's customer and subscription IDs and the status of your plan.

Usage: the pages you open, the currency you choose, which dealers you contact and when, and the IP address and browser of each request. We use this to run the service, to enforce the daily contact limit and the terms, to stop abuse, and to improve the site.

Anything you send us through the contact form, with your email address so we can reply.

What we collect about dealers

We read messages posted in dealer-to-dealer WhatsApp groups that we are a member of. From each message we keep the text, the time, the group, and the sender's phone number. On the site a dealer appears under a pseudonym such as "Dealer HK-1234" and a market; the phone number is never printed. It is used only to open a WhatsApp chat when a member chooses to message that dealer, and each such reveal is logged.

If you are a dealer and do not want your posts shown, write to hello@bezelmarket.com from a number or email we can match to your posts and we will mark you as opted out; your posts stop appearing on the site.

Cookies

A sign-in cookie keeps you signed in, and a preference cookie remembers your currency. We do not run advertising trackers.

Who else processes the data

Supabase (database and sign-in), Vercel (hosting, and cookieless page-view counts through Vercel Web Analytics), Stripe (payments), Resend (sending sign-in codes and emails), Anthropic (the model that reads dealer messages into structured offers), and WhatsApp/Meta, through which the group messages arrive. Each acts on our instructions under its own terms. Some of these providers are outside Australia, including in the United States and Singapore.

How long we keep it

Offers and the messages behind them are kept as market history for as long as the service runs. Account data is kept while your account exists and for up to 7 years afterwards where tax and accounting law requires it. Contact-reveal logs are kept for 12 months.

Security

Data is encrypted in transit and at rest with our providers, access is limited to people who need it to run the service, and dealer numbers are only ever released one at a time to a signed-in member who asked for that dealer.

Your rights

You can ask us what we hold about you, ask for it to be corrected or deleted, or complain about how we have handled it, by writing to hello@bezelmarket.com. We answer within 30 days. If you are not satisfied you can contact the Office of the Australian Information Commissioner (oaic.gov.au). If you are in the UK or EU, you have the equivalent rights under the GDPR.

Changes

We will post any change here with a new date, and email members about a change that matters to them.